Shipping Policy
WELCOME TO AMAANYAA
At Amaanyaa, we want your shopping experience to be as seamless and delightful as the outfits you wear. Our policies are thoughtfully created for your comfort and ease. Take a moment to go through them and shop with confidence.
SHIPPING & DELIVERY
Shipping is calculated at the checkout as per your order.
Customs & Duties
1. International orders may attract import duties, taxes, or customs charges based on your country’s policies. These charges are the customer’s responsibility and must be paid at delivery.
2. We recommend checking local regulations before ordering, as we cannot process returns or cancellations for international shipments.
3. If customs fees remain unpaid or the order is refused, Amaanyaa will not be liable for refunds, returns, or exchanges.
Dispatch Timelines
1. Each outfit is made with love, so please allow us 10-15 working days for dispatch of domestic articles & 15-20 working days for international orders.
2. During peak seasons, festivals, or unforeseen situations (like heavy rains, political unrest or public curfews), dispatch may take an extra 10-15 days. If this happens, we’ll keep you informed via email or phone.
Receiving Your Order
To ensure your order reaches you safely:
1. Record an unboxing video and click time-stamped photos within 24 hours of delivery.
2. If your parcel appears damaged or tampered with, do not accept it. Instead, capture photos & a video and email them to us with your order number so we can resolve it quickly.
We proudly ship worldwide. Eligibility can be checked during checkout.